Eric professionally cleaned and sealed our quartzite counter tops and did a fantastic job. The guys at DTLA Tile and Stone are legit and I would definitely use their services again.
Gabriel T.
9/14/2024
I am so thrilled with the job performed by Bill and Erick. My outdoor cement tiles appeared to be faded, filthy and stained beyond repair, and it looks like a new terrace now! See before + after photos below. We couldn’t be happier with both the service, communication, promptness, and fair price. Highly recommend!
Heather
7/22/2024
Bill and his team replaced our countertop and backsplash. Bill was attentive and easy to communicate with throughout the project. He and his team were respectful of our home, making sure everything stayed as clean as possible during the process. We love the results and would use DTLA tile again. (The flooring in the pics were not part of this project)
Daniel B.
7/12/2024
DTLA Tile and Stone, Inc. is a highly professional company in the tile and stone industry. We always enjoy working with their team. Highly recommend them for all your tile and stone needs!
Raphael S.
5/31/2024
Professional, proactive, and detail oriented team. I needed my kitchen renovated so it would be more functional and have storage and DTLA Tile and Stone did an incredible job. It looks good, is well made, and it was done efficiently. I have done kitchen and bathroom installations and renovations in the past and this has been the only all star experience I have had. Highly recommended.
Sara M.
3/25/2024
DTLA tiled our laundry room (approx. 115 sq ft) perfectly. DTLA was very easy to work with, communicated very well, and did the job to our expectations. I would use DTLA again.
Nikki D.
2/20/2024
DTLA installed my bathtub along with drain and overflow pipings. I was quite happy with the quality of their work. The price was fair and reasonable. I highly recommend DTLA.
Kian E.
10/22/2023
Bill and his team at DTLA Tile & Stone delivered in every way possible. We are starting our first brick and mortar bakeshop and needed to find someone who could replace the countertop to our storefront island. I prefer to work with other small business in hopes of getting that level of service, professionalism, and quality of work that is lacking in large chain suppliers . Bill and his team leader, Javier, were attentive, easy to work with, friendly, and reliable. They were exactly what I was looking for. Their prices were competitive to top it all. I highly recommend DTLA no matter how big a job. I plan to reach out to them again for all future countertop and tile work. Don't hesitate to call DTLA Tile. Thanks, Bill!
Fernando C.
10/11/2023
We worked with DTLA Tile and Stone to renovate a couple of bathrooms in our home and it was nothing short of a great experience. Bill was an excellent communicator who explained every detail of the process and offered expert guidance and tips along the way, which was extremely valuable to us. Geo and Arlex did an amazing job with everything from tearing down and replacing our old wood frames, to drywalling, painting, and plumbing. Most importantly , they did a stunning, immaculate job with the tiling for the bath, shower, and floors. The entire crew was friendly, professional, and patient with our many questions and considerations. My family and I couldn't be happier with the results of our renovation, and with the wonderful experience of working with this team. I'd highly recommend working with DTLA Tile and Stone for your next remodeling project!
Lisa Y.
10/02/2023
We needed to cut off a couple pieces of granite in our kitchen to fit our new appliances, it was a small job other businesses were trying to overcharge us for, DTLA Tile and Stone responded right away willing to do the small job for a reasonable price. They came 2 days later and they were very professional and cut the granite nicely. If we ever need any other tile/stone services I would definitely contact DTLA Tile and Stone again since they were so great about doing even a small job for us. Highly recommend!
Vanessa V.
9/17/2023
DTLA tile was willing to do a small job, fixing a couple of travertine tiles that had cracked in a bathroom. They also were able to seal my bathroom and shower tile. They were communicative throughput the process and patient because I had to get the tile first. I would recommend DTLA tile because they follow through with their jobs, no matter how big or small.
Michael G.
7/29/2023
Highly recommend DTLA Tile and Stone. They refurbished my 20+ year old travertine floors. They look like new!!! Great communication throughout. The workers arrived on time, were polite and explained the process. Very easy to coordinate with.
Java M.
6/03/2023
I was very pleased with Bill and his team at DTLA Tile and Stone who cleaned up, polished and sealed travertine tile in my kitchen, my porcelain tile bathroom and removed all the etching in my marble vanity top. I had 3 estimates from other firms but the total price point advantaged DLTA by a significant margin. If your looking for performance, price and relationship this is the firm.
Carl M.
5/17/2023
Our bathroom tile was breaking, due to poor workmanship and other reasons. DTLA pointed out why this was happening and with great precision and care removed the broken tiles and replaced them. Alejandro grouted and chalked the shower and it looks as good as new. Great work, great work ethic, and very honest.
Alana B.
3/24/2023
They are very responsive and knowledgable. They have been helping me with an ongoing issue with a bad install. I'm very glad I found them!
aaron l.
3/19/2023
Wonderful job, very proud of it. I’m so happy with it . I already recommended you to two of my friends, they’ll be in touch with you.
Dolores R.
3/19/2023
We could not be happier with our shower and the overall experience we had with DTLA Tile and Stone, Inc. The job was quoted quickly and estimated fairly. The scheduling worked perfectly for our project. There was clear communication throughout the entire process and there were no unexpected additional costs. The work was done with minimal noise and without leaving any mess behind each day. The results speak for themself. The overall customer experience was excellent.
Thanks Bill!
Thanks Bill!
Zack A.
3/18/2023
They are very responsive and knowledgable. They have been helping me with an ongoing issue with a bad install. I'm very glad I found them!
Aaron L.
2/23/2023
DTLA Tile & Stone came to our rescue when our shower was leaking! They replaced our shower pan and it looks phenomenal! Highly recommend, they do great work!
Virginia L.
2/19/2023
We needed cracked tiles in our bathroom replaced and found DTLA online. They were very responsive and competitive. We were really pleased with the quality of their work. We had extra tiles and they meticulously removed the cracked ones and replaced them matching the grout extremely well. Additionally, they repaired the grout in our kitchen which also looks fantastic. Their workmanship was top-notch, they were super clean and careful, and showed up on time. Highly recommend them and will use them again for future tile work.
Alan K.
2/16/2023
Really solid work coming from DTLA Tile and Stone. Went above and beyond on two of our bathrooms. Bill was on the ball, professional, and made sure everything was finished to our satisfaction. Couldn't ask for better service and quality!
Erik S.
1/19/2023
DTLA provided great service and produced a beautiful kitchen backsplash. Bill is so easy to work, is very responsive and clearly takes great pride in doing excellent work and providing top shelf customer service. I called Bill desperate to complete my kitchen before Christmas and he delivered with time to spare. Thank you DTLA and Bill for making my Christmas wish come true.
Rachael D.
1/19/2023
Bill, Geovany, and the entire team at DTLA Tile were absolutely amazing with our bathroom! Bill was incredibly helpful, communicative, and and got his team working on our bathroom the day after I called. Geovany was a master - our tile looks fantastic! I would absolutely use them again.
Gillian S.
1/19/2023
Bill, Geovany, and the entire team at DTLA Tile were absolutely amazing with our bathroom! Bill was incredibly helpful, communicative, and and got his team working on our bathroom the day after I called. Geovany was a master - our tile looks fantastic! I would absolutely use them again.
Gillian S.
1/03/2023
They did me a huge favor on a rush and did a great job. I highly recommend them!!! Excellent customer focus, we'll be using them again!!!
Richard C.
12/19/2022
Really solid work coming from DTLA Tile and Stone. Went above and beyond on two of our bathrooms. Bill was on the ball, professional, and made sure everything was finished to our satisfaction. Couldn't ask for better service and quality!
Erik S.
12/19/2022
I reached out to DTLA for the installation of safety grab bars in our 90 year old mother's shower after her hospital discharge. I was very grateful that he took on this small job and lived up to his job quote and date. Additionally, his technician arrived on time, cleaned up the entire work area, and completed the difficult task of drilling into porcelain tile without cracking or damaging any of the adjacent tile where a prior contractor had failed to complete the job. I appreciate DTLA's patience, understanding, expertise, pride in workmanship, and the care that they took in completing the job. I cannot say enough positive things about our experience, and we will keep their number handy for future work on a much larger project. I strongly recommend DTLA and staff. I am beyond happy!!!
L. A.
12/13/2022
Alexandri and Bill were great to work with. Very professional. Alexandri was very careful with the large tile pieces, carved it with skill and precision, and took in the customer preferences for orientation and alignment. He asked what color grout to use before placing it on, which I appreciated. Highly recommend!
K L.
11/19/2022
Would use again for sure. Fast. Clean. Detailed. Responsive. High Quality. On time. Definitely recommend.
Brett R.
10/19/2022
We had a great experience with Bill and DTLA Tile and Stone. They were able to remove and replace our kitchen backsplash in under a week and completely transform the look and feel of our kitchen. Bill is super responsive and knowledgeable. Alexandro is a true artist. There were no details too small. They are super professional, punctual, and we will definitely be calling them again for future tile work at our house. Thank you Bill and Alexandro!
Vivian K.
10/19/2022
What an amazing experience we had with this company! Amazing top quality work. The guys were so helpful and down to earth, as well as very skilled in all things needed for our Beth room renovation. It came out BEAUTIFUL, we basically live in our bathroom now 🙌🏾😆! Thank you Bill and Alexander, incredible work fellas!!!
Joe-Joe G.
10/19/2022
Extremely happy with my new bathroom. DTLA Tile and Stone are fabulous to work with. William was communicative and managed all aspects of project, coordinating plumbing, tiles, painting. Giovani created a tile layout exactly as i had hoped. Every detail was beautifully executed. Once the project began, From demolition to remodel to completion, DTLA are total professionals, doing the work, and keeping the area clean/livable each night, and delivering beautiful new bathroom.
Lori H.
10/19/2022
DTLA Tile refinished our travertine flooring, refinished two vanities and repaired some kitchen counter top. All in all I am very happy with their performance and Bill's commitment to the work he accepted. I highly recommend DTLA Tile.
Theodore K.
10/19/2022
We had a great experience with Bill at DTLA Tile and Stone and would highly recommend to anyone. He is an excellent project manager; he is VERY responsive, knowledgeable, punctual, respectful, friendly and professional. All the members on his team were also responsible, passionate and dedicated to their job. We could tell they had pride in what they do. Excellent work. They cleaned the area carefully each day. We had our bathtub tiles removed and found out that the frame was a mess… Bill and his team took care of it immediately. When we couldn’t get the new faucets in time for the slab install, Bill kindly offered to come back when we got them. Two months later, I contacted him and he finished the install at the earliest possible. Giovanni and Joel were excellent! They made the impossible possible! Can’t thank them enough. We will definitely contact Bill with any tile projects we may have in the future.
Rieko L.
10/19/2022
DLTA Tile and Stone was the first business that responded to my request. It provided a reasonable estimate and the two person crew it sent was professional, pleasant and protected and cleaned up the work area when done. I will use this business again!!!
Claudia S.
8/30/2022
DTLA Tile refinished our travertine flooring, refinished two vanities and repaired some kitchen counter top. All in all I am very happy with their performance and Bill's commitment to the work he accepted. I highly recommend DTLA Tile.
Ted K.
6/05/2022
These guys were great. We had hired another company to do our kitchen backsplash but they bailed last minute. We had a thanksgiving dinner planned with 20 people. It was impossible to find a company last minute. I called over 20 places! The moment I reached out to DTLA Tile and Stone, they were responsive. They were able to come over the same day!!!! They saved our Thanksgiving dinner and their job was perfect! Our kitchen turned out amazing. Super recommend!
Brisa P.
4/25/2022
What can I say! These guys are one of the best I've ever had the privilege of having in my home. Very clean and they take care of everything. Their workers are polite and very professional. Billy communicates very well and explained everything to the T. I found the pricing to be very fair for the quality of work I received. I highly recommend them if you're looking to have your tile work done the right way. His workers Giovanni and Mike are very skilled and they know what they're doing. Made me feel very comfortable having them in my home. The quality of work was just amazing could not be happier.
Michael T.
4/25/2022
Extremely happy with my new bathroom.
DTLA Tile and Stone are fabulous to work with.
William was communicative and managed all aspects of project, coordinating plumbing, tiles, painting. He is knowledgeable and offered suggestions to enhance the design. Giovani created a tile layout exactly as i had hoped. Every detail was beautifully executed. Once the project began, from demolition to remodel to completion, DTLA are total professionals; doing the work, and keeping the area clean/livable each night. DTLA created a beautiful new bathroom. I definitely would recommend their services.
Thank you!
DTLA Tile and Stone are fabulous to work with.
William was communicative and managed all aspects of project, coordinating plumbing, tiles, painting. He is knowledgeable and offered suggestions to enhance the design. Giovani created a tile layout exactly as i had hoped. Every detail was beautifully executed. Once the project began, from demolition to remodel to completion, DTLA are total professionals; doing the work, and keeping the area clean/livable each night. DTLA created a beautiful new bathroom. I definitely would recommend their services.
Thank you!
Lori H.
11/24/2021
I was looking to get some glass tile repaired in my Master Bathroom. It was a small job. I sent out a request on Yelp and got quite a few replies. Unfortunately, of all the responses, only two were interested - mainly because of the tile being glass.
One company came out and looked at the prospective work and DTLA wanted some pictures and specifics via text and or email. Both company's bids were the same. I sent messages to both to discuss the job further. DTLA responded, and the other one - blew me off!
So I spoke with Bill at DTLA Tile. He explained a lot of information about the glass tile, and the possible reasons for the cracking. We worked out the details and set the dates for the repairs - which were planned for one and a half days. On the first day, I overheard the tile technician (Alesandro?) talking to Bill on the speaker phone speaking Spanish. (I speak a little - enough to get by when necessary) He was discussing the difficulty of the work, and Bill replied that there was a "contracto" and they had to honor it.
Alesandro worked all day chipping away at the glass tiles removing them. It's a very slow process with glass and makes quite a mess. He was always wearing proper protective gear to prevent injury. Had to make a Home Depot Trip for supplies. He got all of the tiles removed on the first day and on the second day began cutting tiles - when he discovered that he was going to need the wet saw to make the proper cuts on these tiles. He left and came back shortly with a saw and proceeded to cut and install more tiles. At the end of the second FULL day of work - the tiles were installed and he would be back the next day for grouting.
We found a couple of MINOR issues that we wanted to have modified. One - meant removing and replacing a tile. But they gladly did that and even made another Home Depot Trip to get some Grout/Caulk to finish up the job.
Alesandro left in the early afternoon of the third day. The job had taken almost twice as long due to the complexity of the glass tile. But the price was the same as agreed upon in the "contract."
Bill contacted me a day or two later wanting to stop by to pick up payment due, and to inspect the final job. He came in and took pictures of the work and we had a nice conversation about the project and he was complimentary of some of the work that had been done in our house. I had some questions about some other things and he gave me a couple of referrals.
This is a GREAT Company to deal with. They EXCEEDED my expectationsI highly recommend DTLA Tile and Stone. If anyone would like references - feel free to message me here on YELP
One company came out and looked at the prospective work and DTLA wanted some pictures and specifics via text and or email. Both company's bids were the same. I sent messages to both to discuss the job further. DTLA responded, and the other one - blew me off!
So I spoke with Bill at DTLA Tile. He explained a lot of information about the glass tile, and the possible reasons for the cracking. We worked out the details and set the dates for the repairs - which were planned for one and a half days. On the first day, I overheard the tile technician (Alesandro?) talking to Bill on the speaker phone speaking Spanish. (I speak a little - enough to get by when necessary) He was discussing the difficulty of the work, and Bill replied that there was a "contracto" and they had to honor it.
Alesandro worked all day chipping away at the glass tiles removing them. It's a very slow process with glass and makes quite a mess. He was always wearing proper protective gear to prevent injury. Had to make a Home Depot Trip for supplies. He got all of the tiles removed on the first day and on the second day began cutting tiles - when he discovered that he was going to need the wet saw to make the proper cuts on these tiles. He left and came back shortly with a saw and proceeded to cut and install more tiles. At the end of the second FULL day of work - the tiles were installed and he would be back the next day for grouting.
We found a couple of MINOR issues that we wanted to have modified. One - meant removing and replacing a tile. But they gladly did that and even made another Home Depot Trip to get some Grout/Caulk to finish up the job.
Alesandro left in the early afternoon of the third day. The job had taken almost twice as long due to the complexity of the glass tile. But the price was the same as agreed upon in the "contract."
Bill contacted me a day or two later wanting to stop by to pick up payment due, and to inspect the final job. He came in and took pictures of the work and we had a nice conversation about the project and he was complimentary of some of the work that had been done in our house. I had some questions about some other things and he gave me a couple of referrals.
This is a GREAT Company to deal with. They EXCEEDED my expectationsI highly recommend DTLA Tile and Stone. If anyone would like references - feel free to message me here on YELP
Matt C.
11/15/2021
DTLA did an amazing job installing my shower bathroom tiles and water fixtures! Bill was extremely knowledgeable and professional with any advice of getting the job completed. Pricing was very very appropriate for the job! I am a retired professional athlete that has lots visitors over frequently and have got nothing but great compliments!!!! Thanks so much to Bill and DTLA tiling!! I highly recommend to everyone!!! Roger
Jordan S.
10/19/2021
Bill and DTLA Tile are AWESOME. He installed vintage reissue tile in our bathroom beautifully and even repaired shoddy work that was done by a previous contractor on the adjoining wood floors to ensure that the tiles were framed well. He really went above and beyond and was so easy to work with. It was clear that he had tremendous pride in his work and professional integrity. Highly recommended.
Jenny J.
9/04/2021
Great place the staff helped to match a tile after going to several places they helped me get a matching pool tile that worked!
All other places wanted a ridiculous minimum amount. DTLA, helped me out no minimum amount.
All other places wanted a ridiculous minimum amount. DTLA, helped me out no minimum amount.
Oscar J.
7/13/2021
I highly recommend this vendor. I've been in the industry project managing for over 15 years. I can be very direct with my needs and timeline. Not only did Bill respond immediately, but he met my timeline following all Covid safety protocols and his team did a wonderful job. His team did an exceptional job. Not only would I highly recommend them, but I will keep this company on my list of go-to's for all future projects.
Kimberley S.
3/15/2021
I had a very small tile job that was probably not really worth their time: repairing/replacing a very-shoddily-installed tile border around a tile mosaic at my kid's school. I can state authoritatively that the original border was shoddily-installed, because I'm the one who installed it, and I had no idea what I was doing. DTLA was responsive to my initial bid request and-- while it was a *little* difficult to get a service date solidified with them-- DTLA ended up doing a very professional job, and the results are outstanding. Very reasonable price, too, for such high-quality work. Thank you, DTLA Tile!
Patrick M.
10/08/2020
Recommend 100%!!! I sent out requests on Yelp looking for advice/potential new tile contractors for a shower remodel in progress with a general contractor that I had already signed a home improvement contract with. I had a lot of concerns with the ongoing tile job - particularly the fact the general contractor's tile guy pierced the hot mop shower pan with tons of staples to secure the lathe. I couldn't really even promise a job would be available due to the existing contract but Bill offered without me asking to stop by and take a look at what the GC was doing. He came to my place after hours at 9pm on a Tuesday night and did an expert inspection of the current job, gave me a ton of recommendations that only an expert tile guy would know for completing the job to pass on to my general contractor's tile guy and a very competitive estimate if I were able to get out of my contract. That is simply the action of a nice and helpful human. The potential for something in it for him and his business was low to begin with but he went out of his way at 9pm on a weekday to make a positive impact on essentially a stranger. I would not hesitate to hire him. He knows his stuff, he cares about the quality of his work (and tile work, in general as he clearly has a passion for his trade) and his price point was great. Hire him!
Kevin C.
10/07/2020
Highly recommend. Very fast response and did a great job handling replacement of outdoor tiles on an old patio. Would definitely call again in the future for any other tile repairs.
Brian P.
9/17/2020
DTLA tile was great to work with. Not only did they have the best prices but their work was exceptional. We wanted the tile to be completely level with our hardwood floor so a separate transition piece wasn't needed ... and they delivered beautifully. They also worked efficiently to meet a few deadlines we had to get into the home. We'll be using them in the future should we have more tile needs.
A T.
2/06/2020
I had a unique installation due to the fact I was using antique Hamilton tiles rescued from another home that was torn down. It was like solving a puzzle as to how to take advantage of the older tiles. Bill and his team were very successful in completing a design and installation. The fireplace in my 1895 Victorian home is a showpiece.
David H.
12/13/2019
William and team are great and really care about delivering quality results. Definitely recommend DTLA for all your tile and stone needs.
Jeanette S.
6/09/2019
DTLA Tile is a top tier business from start to finish. Bill came out to survey the job site and provided me with a competitive quote. Once his team started the job they worked early and late to get the job done. The installers were true artisans. Highly recommended!!
stavo s.
5/18/2019
The guys from DTLA Tile are fantastic...we highly recommend them. They they tiled our kitchen backsplash this past week and did an amazing job. They responded quickly to give us a quote and fit us into their schedule right away. Never seen contractors work so hard to get the job done and to get it done right. Thanks DTLA Tile...we love our new backsplash!!
Leslie S.
5/18/2019
Bill immediately responded to my request for a quote for subway tile on my kitchen remodel. Because Bill's company address is in LA, I was hesitant to give him a call because I didn't think he'd agree to a job in Orange. It worked out perfectly because his expert tile setter, Giovanni, lives in Orange County.
Giovanni did a beautiful job installing the subway tile - he was so precise and exact - I couldn't be happier with Bill's customer service and responsiveness and Giovanni's craftsmanship.
I'm looking forward to having Bill and Giovanni replace my tile floors in the near future. I would highly recommend them for their expertise and customer service.
Giovanni did a beautiful job installing the subway tile - he was so precise and exact - I couldn't be happier with Bill's customer service and responsiveness and Giovanni's craftsmanship.
I'm looking forward to having Bill and Giovanni replace my tile floors in the near future. I would highly recommend them for their expertise and customer service.
Mark D.
5/18/2019
I had a lot of work done on my house in the last year and dealing with contractor and subcontractors can be stressful and disappointing but my experience with DTLA (Bill and Martin) was the complete opposite. It started with Bill, I knew I was going to hire him after our first conversation, even before he gave me the quote. He was accessible, informative, detailed , prompt and most importantly I felt I can trust him. This goes for his team too especially Martin who did an awesome job with my countertops it's absolutely beautiful. The follow up was surprising, Bill came out to inspect the work and gave himself and team some additional work that would improve the overall look of my kitchen. something I overlooked.
Maxine S.
12/05/2018
Outstanding! Bill and his team installed a beautiful glass tile mosaic backsplash. They were easy to work with, easy to contact and professional. They showed up when they said they would and were tidy. They final bill was clear and reflected all the costs of supplies. No surprises or up selling.
Michele P.
11/07/2018
bill is truly a professional and his work reflects that. he and his workers were punctual and did the job in a timely manner. they kept the area very clean.
his prices are reasonable. if the need arises i will certainly hire him again.
his prices are reasonable. if the need arises i will certainly hire him again.
Jane G.
9/13/2018
Talk about going ABOVE and BEYOND "THE EXTRA MILE!"
I was in the hugest pickle yesterday! After a "small-ish" remodeling job (started by a different company) turning into double the time, work and cost (as most of them do), the backsplash was not grouted and the floor tile that was supposed to go in as a design that would match the mosaic design we did over the stove was not even installed yet, let alone the floor needed some major extra prepping, so we were looking at least another 2-3 days to finish everything and meanwhile, one of the guys didn't show over the weekend plus the first day when we had 2 guys, I ran out of some of the tile cuz the tile store gave me extra of the wrong color. So much for being prepared. Then yesterday, with only 1 guy working, work was much slower and he could not finish the floor at all, let alone start it and he works full time during the week so I was supposed to wait another week to get the tiling done.
Another week? I literally wanted to cry!!!! My new appliances were delivered on Sat. but since the backsplash and division tile on the floor were not done, they couldn't be installed and I have 2 stoves and 2 fridges sitting between my living room and kitchen right now (thankfully we took the wall out between both rooms or that would've been impossible).
But I digress, as I was saying, life in a tiny 985 s.f. house of which about 300 s.f. is the living room and kitchen and all of it is covered in fine white powder everywhere with most of the cabinet stuff out and on tables and nothing being functional at all is NOT "life" at all... you can barely maneuver to sit on a couch let alone not be covered in fine white powder (I would wipe the couches and table at least every night just to sit on the couch and my cat would walk around and leave WHITE FOOTPRINTS on the couches - ahhhhh).....
Well, this is where Bill came in! I called him around 8pm last night in a huge panic trying to find someone with reliable reviews that would be willing to drop everything and come rescue me THE VERY NEXT DAY!
He asked me to send him pictures of the backsplash and the floor area that needed the tiling (3 ft. wide by 3 ft. long) with multiple angels so he could see if the work so far was done right and what his guys would be stepping in to if they did come to save me.... AND HE AGREED TO MOVE another job back a couple days instead of starting it today, so he could send one of his crews over to me to rescue me.
I won't lie, the price wasn't cheap, especially since I already had chunked so much on my current project that was supposed to include the cost of my tile work, but you know the saying, "you get what you pay for."
But to be fair, it wasn't too high either considering the last minute save AND the fact this is what they specialize in. After several conversations back and forth (and me personally watching and trying to assist my current tile guy over the weekend) I realized what a MATICULOUS job tiling is and if a piece is cut ever so slightly crooked (I'm talking a hair line off), your eye immediately catches it when it goes down, so people who do tiling must be PERFECTIONISTS (which I am in my life - so I appreciate everyone else who is too) and let me tell you, after Bill reviewed at least 30 pics I sent him, he pointed out many techniques that should've been used on my job that weren't (from spacers on all 4 sides of each and every subway tile to the metal border that should've been used on the borders of the tile that did not butt up to any wall or cabinet or countertop).
Bill spent 2 hours back and forth on the phone with me and with his guys (all while driving back from vacation in Mexico, to boot), in order to find a way to save me.
If that doesn't tell you this man is a stand up man and his crew will get your job done right, I don't know what else would!
Please use DTLA Tile and Stone if you're looking for a reliable stand up company that will do your job right!
I was in the hugest pickle yesterday! After a "small-ish" remodeling job (started by a different company) turning into double the time, work and cost (as most of them do), the backsplash was not grouted and the floor tile that was supposed to go in as a design that would match the mosaic design we did over the stove was not even installed yet, let alone the floor needed some major extra prepping, so we were looking at least another 2-3 days to finish everything and meanwhile, one of the guys didn't show over the weekend plus the first day when we had 2 guys, I ran out of some of the tile cuz the tile store gave me extra of the wrong color. So much for being prepared. Then yesterday, with only 1 guy working, work was much slower and he could not finish the floor at all, let alone start it and he works full time during the week so I was supposed to wait another week to get the tiling done.
Another week? I literally wanted to cry!!!! My new appliances were delivered on Sat. but since the backsplash and division tile on the floor were not done, they couldn't be installed and I have 2 stoves and 2 fridges sitting between my living room and kitchen right now (thankfully we took the wall out between both rooms or that would've been impossible).
But I digress, as I was saying, life in a tiny 985 s.f. house of which about 300 s.f. is the living room and kitchen and all of it is covered in fine white powder everywhere with most of the cabinet stuff out and on tables and nothing being functional at all is NOT "life" at all... you can barely maneuver to sit on a couch let alone not be covered in fine white powder (I would wipe the couches and table at least every night just to sit on the couch and my cat would walk around and leave WHITE FOOTPRINTS on the couches - ahhhhh).....
Well, this is where Bill came in! I called him around 8pm last night in a huge panic trying to find someone with reliable reviews that would be willing to drop everything and come rescue me THE VERY NEXT DAY!
He asked me to send him pictures of the backsplash and the floor area that needed the tiling (3 ft. wide by 3 ft. long) with multiple angels so he could see if the work so far was done right and what his guys would be stepping in to if they did come to save me.... AND HE AGREED TO MOVE another job back a couple days instead of starting it today, so he could send one of his crews over to me to rescue me.
I won't lie, the price wasn't cheap, especially since I already had chunked so much on my current project that was supposed to include the cost of my tile work, but you know the saying, "you get what you pay for."
But to be fair, it wasn't too high either considering the last minute save AND the fact this is what they specialize in. After several conversations back and forth (and me personally watching and trying to assist my current tile guy over the weekend) I realized what a MATICULOUS job tiling is and if a piece is cut ever so slightly crooked (I'm talking a hair line off), your eye immediately catches it when it goes down, so people who do tiling must be PERFECTIONISTS (which I am in my life - so I appreciate everyone else who is too) and let me tell you, after Bill reviewed at least 30 pics I sent him, he pointed out many techniques that should've been used on my job that weren't (from spacers on all 4 sides of each and every subway tile to the metal border that should've been used on the borders of the tile that did not butt up to any wall or cabinet or countertop).
Bill spent 2 hours back and forth on the phone with me and with his guys (all while driving back from vacation in Mexico, to boot), in order to find a way to save me.
If that doesn't tell you this man is a stand up man and his crew will get your job done right, I don't know what else would!
Please use DTLA Tile and Stone if you're looking for a reliable stand up company that will do your job right!
Lucy S.
8/20/2018
As a Shower expert I have done a lot of work for contractors and tile companies. And not everybody knows what Quality looks like. But William and his team are amazing and that is why I'm leaving this review. It always helps to have a nice flat surfaces and tile properly installed When you're installing the shower door. It makes my life a lot easier. LOL. So if you're looking for someone trustworthy and reliable William is the man.
Bruce H.
7/31/2018
From the beginning Bill (William) was very friendly, personable, and knowledgeable.
I had a commercial bathroom and shower that needed tiling, he gave me a fair price and stuck with it even when we had to redo some items on the invoice. That is also what I REALLY appreciated about Bill compared to many other contractors, he was honest and willing to take fault for any errors on his end and fix it!
His communication and ability to provide great work in a timely manor however, is what would make me hire him again.
I had a commercial bathroom and shower that needed tiling, he gave me a fair price and stuck with it even when we had to redo some items on the invoice. That is also what I REALLY appreciated about Bill compared to many other contractors, he was honest and willing to take fault for any errors on his end and fix it!
His communication and ability to provide great work in a timely manor however, is what would make me hire him again.
Seth G.
5/01/2018
These guys were the most professional and clean tile company I have ever worked for. I have had 4 salons and out of dozens of bids not only were they fast and perfect. They had prices that no one could beat. I would recommend hem to anyone
Lindsey C.
4/16/2018
I contacted dtlatile.com via yelp, Bill was responsive within 30mins answering all my questions. He started the next day.
I have a small bath room. Bill did a great job removing the old tile, and installing the new tile.
Great great Bill.
I will pass your name on.
I have a small bath room. Bill did a great job removing the old tile, and installing the new tile.
Great great Bill.
I will pass your name on.
Matt S.
3/28/2018
Didn't use this company but I thought it would be good to advise people to stay away from them. They quoted me $9.00 per sq foot to epoxy my garage with water based epoxy. Any good epoxy company would use solid epoxy over water based and second that's way too much for a epoxy on any floor.
In response to the company's reply below... other companies are charging no more than 3.50 a sq foot to grind and add 100% solid epoxy no water based stuff that will eventually fade off.
In response to the company's reply below... other companies are charging no more than 3.50 a sq foot to grind and add 100% solid epoxy no water based stuff that will eventually fade off.
Anthony O.
2/01/2018
Me and my wife just moved in to our first home, being completely honest and open we are a young couple and don't know much about tile and home construction. We had done our research and talked to various contractors about a bathroom renovation that we wanted to get done right away once we moved in. However, nobody was as patient and honest with us as Bill was. He gave us his price and timeline and walked us through each step before giving him the job. We hired him and to our surprise he completed the job quicker than anticipated. Left our bathroom clean, beautiful, and amazing. A great experience all the way through. Bill is the your man for the job.
Juan O.
1/21/2018
I got an immediate response to my request for information. Bill was very thorough in making sure all of my questions were answered and that he would be able to repair my tilework (original work done by someone else). Repair was done quickly and I would highly recommend this company for all of your tile work.
Melissa T.
1/12/2018
Bill and his team were great! We needed to remove the old tile from our kitchen and his team did the job fast and clean. All I can say is that Bill is a professional and his team is respectful and kind. Thank you guys for doing such a good job. We really appreciate it.
Nune B.
12/08/2017
Bill nailed it......priced it in minutes, guided me for supplies exacted what was needed and installed backslash next day. Job was a a brutal 11 hours plus but Mike the installer stayed to the bitter end to finish it. 5 star customer service but four star install, as we really should have made it a two day job. I was exhausted and I know the installer was too. Hear me though, I am happy and trust you will be too if need a tile job done right quick and professional. Thanks Bill and Mike! Will share pics soon....
Chris M.
11/14/2017
Professional, responsive and efficient from quoting, scheduling to implementing. Bill was on top of the whole process. He came to supervise personally and and gave design tips. Competitive pricing too. Would hire again for future projects!
Wendy W.
8/05/2017
William was great at first- he communicated well and answered my questions. He wrote up a quote that included work we had already done, so I told him what we'd done and asked if he could come down in price. I never heard back from him. We went with Absolute Tile and Stone instead and are extremely happy with their work.
Autumn S.
8/01/2017
I needed my old flooring in my bathroom replaced with tile. I called DTLA and Billy was incredible responsive and helpful from the very beginning. We ran into a few delays (due to my plumbing and the tile provider) and Billy and his guys were helpful every step of the way. I'm so happy with the results of my floor. My husband and I have done work to every single room in our house and we've worked with quite a few people - I almost wish I had more tile work to do to send Billy's way!
April B.
5/16/2017
This review is long overdue. We had DTLA Tile & Stone remodel and tile our bathroom. Bill and his crew were always courteous and punctual. They kept our place clean despite all the construction going on. They also painted and were very meticulous to make sure work looked amazing. Bill constantly checked with us to make sure the work he was about to perform was to our liking. Overall, it was a very pleasant experience working with Bill and his crew. As a bonus, at the end of the job, we were told that the work done was under the original quoted estimate, and we ended paying substantially less then the original quote.
Fernando V.
3/01/2017
I called this company just 6 days before Thanksgiving 2016. The company that I had 1st called to install tile and a beautiful new sink cabinet for my guest bathroom never showed up. This left me very little time to find someone else to work on my bathroom before my guest came for Thanksgiving. One of the last numbers I called in Yelp was DTLA Tile and Stone. "Good things comes to those who wait", and I very glade I did. Within 30min after I called and left a voice messaged, I got a call back from the company owner who said that after his guys finish some work in Pasadena he and his crew were coming over TODAY. Wow I couldn't believe my ears. He came shortly afterwards and showed my some of his work on his website and I was blown away. I was scared to asked him what his prices were after viewing his masterful contracting work, but to my surprise he was very reasonable and gave me a GREAT PRICE. His crew went to work on my guest bathroom that same hour and in just two days, everything was done. The craftsmanship of his workers are impeccable and the prices are incomparable. A must call for all......
Yvonne McAlpin
Yvonne McAlpin
Yvonne M.
11/28/2016